Home Works – Supporting vulnerable families and their children

Last year, between July and December, the Home Works service in East Sussex supported 2,086 people. Of these, 779 were households with children.

The service helped to improve families’ housing situations as well as other areas of their life, for example, maximising income, returning to work and improving health and emotional wellbeing.

Sarah Bray, Regional Manager for Home Works, says, “Working with families to help keep them and their children safe and well is an important part of what we do. We take time to build relationships to identify where they need extra support.”

Sarah added, “We work closely with families alongside relevant professionals to ensure they can access support when they need it. This might include signposting to early help services such as Children’s Centres. We contribute to early help plans and where a social care intervention is required we support families to engage in the process.”

Pro-active care 

In recent months Home Works has trained its staff to support the work of the proactive care agenda.

Staff deliver key health interventions to families through a ‘Make Every Contact Count’ approach. This includes self-care, self-management and the ‘five ways to wellbeing’ which staff interweave into the support they provide. By supporting clients to be proactive in looking after themselves and their families, Home Works reduces the demand on statutory services such as hospitals and Accident and Emergency.

Examples of how the team support families’ health and wellbeing include:

  • support clients to register with a GP, NHS dentist and optometrist who can all help to identify early health concerns
  • link clients into their community pharmacy where they can get expert health care advice and a health MOT
  • clients with long term conditions are supported to better self-manage by attending specialist clinical appointments
  • support clients to better manage their own and their family’s health through free apps, such as Health Help Now, Sugar Smart and Cold Weather Alert.

“Our Floating Support Officer always guided and never imposed her thoughts but laid out the options and gave us the space to make choices. I’m now managing me, my family and our mental health.” – Client of Home Works.

For more information on Home Works and how the service supports vulnerable families and their children click here to read a copy of Home Works latest newsletter.   

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