Free confidential helpline service 0808 801 0366. Mon- Fri, 9.30am-3pm (excluding Bank Holidays). Alternatively, you may be able to access the information you require from our website via the advice sheets, interactive decision tree or FAQs or via our separate discussion forums for parents and family and friends carers.
We are the charity in England and Wales that advises parents and other family members whose children are involved with or require social care services. We run a confidential telephone advice service for families.
Established as a registered charity in 1974, we work to increase the voice children and families have in the services they use. We promote policies and practices that assist children to be raised safely and securely within their families, and campaign to ensure that support is available to assist grandparents and other relatives who are raising children who cannot live at home.