Customers can use our out of hours service to report extremely urgent events that cannot wait until the next working day.
Out of hours times:
17:00 to 08:30 Monday to Friday
17:00 Friday to 08:30 Monday
- car and house alarms
- dangerous structures
- If you are homeless and have no-where to stay tonight – this includes if you are fleeing from domestic violence.
To report any of these phone our careline on 0330 123 3517
Calls to this number should cost no more than a call to a 01 or 02 number. In most cases calls are free as they are included your call plan but do check with your provider before you make the call.
Please note urgent noise complaints that affect whole neighbourhoods or trespass by people setting up encampments should be reported to the police by telephoning 101.
Lost, found or stray dogs should be reported to 01424 490034.
All other complaints can be reported via our website www.rother.gov.uk or by phoning back during or normal office hours.