Southeastern Customer Services

You can get in touch using the online form, or by

WhatsApp – start a chat with us on 07866 002 690
Send #Menu to receive details of our automated services. Our team are here 24/7 to help if you need a personal response.

Telephone – 0345 322 7021  (calls are charged at a local rate and may be recorded)

Text Relay number – 18001 0345 322 7021

Relay UK brings relay services for deaf, hard of hearing, and speech impaired people right up to date with the latest app technology. You don’t need any special kit – just download the app from the App Store or Google Play onto your smartphone, tablet or computer.

Webchat

Use the chat icon in the bottom right corner of the webpage to start chatting with us. You can use the topics and pre-programmed questions to navigate to answers or simply type your question and we’ll do our best to answer it. It’s available 24/7 but staffed between 8:30am-5pm Monday to Friday if you need to chat with a member of our team.

Write to us at:

Southeastern Customer Services, PO Box 8625, Swadlincote, DE11 1HZ